Box Office Team Member - Allianz Amphitheater

Live Nation Entertainment•Richmond, VA

1d•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Allianz Amphitheater is seeking a Box Office Representative who will assist guests at live events by performing duties, such as processing ticket sales and ticket upgrades, reissuing tickets, collecting admission tickets and passes from guests, managing a will call ist, and assisting guests with ticket-related and venue-related questions.

Requirements

High School Diploma or equivalent preferred
Must be 18 years of age or older
Computer proficiency
Attention to detail, quality, and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills

Responsibilities

Sell and collect admission tickets and passes from patrons at events.
Greet guests attending events who come to the box office.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
.Assist guests with ticketing issues t the ticket resolution table
Inform guests of the layout of the venue and be prepared to direct them.
Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
Settle seating disputes or help solve other guest concerns.