Ancillary Staff- Allianz Amphitheater

Live Nation Entertainment • Richmond, VA

1d • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? You’re outgoing, confident, and guest-focused. You enjoy connecting with people and helping them elevate their experience. You communicate clearly, handle transactions responsibly, and stay calm in a fast-paced environment. You’re proactive, solution-oriented, and take pride in representing the venue with energy and professionalism. You don’t just support the venue's ancillary programs - you help make the night better! THE JOB The Ancillary Team Member plays a key role in enhancing the guest experience while driving additional revenue opportunities across the venue. This position supports premium offerings, merchandise, upgrades, and other value-add programs that elevate the fan journey from arrival to encore.

Requirements

• Must be at least 18 years of age
• Availability on nights on both weekdays and weekends
• Strong communication skills
• Confident, solution-oriented mindset
• Comfortable handling transactions and cash procedures
• Positive energy and team-first attitude
• Ability to work in a fast-paced live event environment
• Ability to walk and stand for long periods of time in various types of weather conditions

Responsibilities

• Engage guests in a friendly and knowledgeable manner
• Promote and execute ancillary programs (upgrades, add-ons, premium experiences, etc.)
• Support merchandising or specialty sales areas as assigned
• Assist with set-up, inventory tracking, and end-of-night reconciliation
• Maintain clean, organized work areas
• Collaborate with box office, guest services, and operations teams
• Identify opportunities to improve efficiency and guest satisfaction

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed