Box Office Supervisor - Full Time (Linq Promenade LV)

Caesars EntertainmentLas Vegas, NV
Onsite

About The Position

A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. This role involves instructing and training new hires for the Box Office, as well as assisting in implementing new information and training to existing sellers as needed or required by the Box Office Manager/Asst. Manager. The supervisor will also process refunds, handle guest situations, and possess comprehensive knowledge to support agents at any given time. The Box Office Supervisor is expected to effectively impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience, and will coach sellers and inspire growth.

Responsibilities

  • Maintain the consistency and supervision of various shifts
  • Assist Manager/Assistant Manager with any day-to-day activities
  • Instruct and train new hires for the Box Office
  • Assist in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager
  • Process refunds
  • Handle guest situations
  • Have all the knowledge available for the agents as it is needed at any given time
  • Effectively impact ticket sales growth for all CET shows and entertainment venues by offering the best guest experience
  • Coach sellers and inspire growth

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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