Box Office Staff |Part-time| Chesapeake Employers Insurance Arena (UMBC)
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have. This role will pay an hourly wage of $15.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue Chesapeake Employers Insurance Arena is located on the campus of the University of Maryland, Baltimore County. The 5,000-seat arena is the home to the UMBC Retriever Men’s and Women’s basketball teams and Women’s volleyball. The multi-purpose venue is managed by OVG360 and hosts a variety of events including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets.
Requirements
- High School graduate or equivalent.
- Previous retail and/or customer service experience
- Strong problem-solving skills
- Experience handling cash preferred
- Engaging, enthusiastic, and able to keep that same composure in a fast-paced environment
- Ability to work evenings and weekends as required.
- Punctual and reliable attendance
Responsibilities
- Use a computerized ticketing system for walk up ticket sales
- Accurately processes payments for tickets while following all proper box office selling and payment procedures.
- Provide a high level of customer service and tactfully resolve ticketing issues with the general public
- Assist general public with accessing, transferring and accepting tickets via mobile ticketing prior to entering Arena
- Other duties as assigned
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
