Box Office Manager

SkyPAC / The Newton Theatre • Newton, NJ

16h • $25 - $30

About The Position

The Newton Theatre is seeking a reliable, detail-oriented individual to manage day-to-day box office and ticketing operations. This is a hands-on position focused on building shows, selling tickets, and ensuring accurate box office operations, while providing excellent customer service to our patrons.

Requirements

• Experience with ticketing systems preferred (ShowClix or similar)
• Strong attention to detail and accuracy
• Friendly, patient, and comfortable working with the public
• Strong communication skills
• Basic computer skills

Nice To Haves

• Has box office or customer service experience
• Enjoys working with people and solving problems
• Is dependable and organized
• Can work independently and follow through

Responsibilities

• Build and manage events in ticketing software
• Sell tickets over the phone and assist customers with purchases
• Provide friendly, professional customer service to all patrons
• Schedule and oversee part-time box office staff
• Handle refunds and ticket exchanges
• Manage chargebacks and related issues
• Reconcile box office cash drawers at end of day
• Maintain accurate ticketing records and transactions

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees