Box Office Attendant | Part-Time | Addition Financial Arena

Oak View Group•Orlando, FL

4d•$14

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Box Office Attendant is responsible for processing ticket sales at the Ticket Office and providing customer assistance. This role pays an hourly rate of $14.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. About the Venue Addition Financial Arena is a 252,000 square foot multipurpose, air-conditioned facility that opened in September 2007.This state-of-the-art facility houses 17,000 square feet of exhibition space which can be utilized for basketball or adapted for various sports such as volleyball, wrestling, gymnastics, cheerleading, boxing, MMA, and weightlifting. The arena facility can also be transformed for concerts and banquets or as a convention/trade show event. Suites, meeting rooms, locker/dressing rooms, a training room, kitchen, and seven concession stands are also housed in the facility.

Requirements

Ability to multitask in a fast‐paced environment
Familiarity with Windows based computers
Possess excellent customerservice skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skills in the English language (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem‐solving skills

Responsibilities

Works under the supervision of the Ticket Office Manager.
Projects professional appearance and manner.
Provides information to patrons regarding performances and ticket policies.
Provides customer service in all aspects of the Ticket Office, including phones.
Utilizes Ticketmaster software to process ticket sales.
Maintains accuracy in financial transactions.
Assists in the enforcement of building policies for patrons.
Provides assistance for patrons in emergency situations.
Accountable for transactions at his/her work
Other duties may be assigned.