Box Office Attendant | Part-Time | Total Mortgage Arena

Oak View Group•Bridgeport, CT

21h•$17 - $18

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Undersupervision of Director of Ticket Operations and Box Office Manager, the Box Office Attendant is responsible for ticket sales and customers ervice for all ticketed events at Total Mortgage Arena We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his/her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Total Mortgage Arena. This role pays an hourly rate of $16.94-$17.50 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue Total Mortgage Arena is a sports and entertainment venue managed by Oak View Group Facilities and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders), The arena plays host to various concerts, comedy shows, expos, and family shows.

Requirements

1 - 2 years retail and/or customer service experience
Must be able to work nights and weekends
High School or general education degree
Excellent customer service skills, an outgoing personality and a professional demeanor
The aptitude and ability to work in a fast-paced environment
Excellent organizational skills and basic computer skills
Ability to speak clearly and politely on phone
Must be able to work flexible hours and must live locally
Ability to work calmly in a fast paced environment

Nice To Haves

Prior Ticketmaster, Archtics and/or Box Office experience a plus

Responsibilities

Accurately operate the Ticketmaster computer ticketing system to sell tickets to any events held at the Total Mortgage Arena
Assist with processing internal orders sold by the internal sales department
Provide all guests with a positive first impression of the Total Mortgage Arena by offering superior, individualized customer service
Answering incoming calls to the Box Office line and provide information regarding any and all upcoming events
Maintain the policies of the Box Office with regard to customer service and other ticketing issues
Performing other duties as assigned