Box Office Attendant | Part-Time | Hilliard Center

Oak View Group•Corpus Christi, TX

2d•$12 - $13

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Under direct supervision of Box Office Manager, the Box Office Attendant is responsible for ticket sales and top quality customer service for all ticketed events at the American Bank Center Complex. This role will pay an hourly rate of $12.00 to $13.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. About the Venue As industry leaders in venue management serving the Coastal Bend community – we are committed to always doing more and providing extraordinary experiences for our clients, guests and employees. Hilliard Center is professionally managed by Oak View Group and proudly serves as the premier entertainment hub of the Coastal Bend. The venue includes the 10,000-seat Hilliard Center Arena, designed for concerts, sporting events, family shows, and professional and amateur rodeos; Hilliard Convention Center, hosting trade shows, banquets, and community events; and the historic Selena Auditorium, a celebrated performance space. As home to TAMUCC Men’s and Women’s Basketball, the Corpus Christi IceRays, and the Corpus Christi Tritons, the venue welcomes hundreds of thousands of fans each year. With modern amenities, an elevated club level, and twelve luxury box suites, Hilliard Center offers the perfect setting for unforgettable live experiences — from large-scale productions to intimate gatherings.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or G.E.D required and a minimum six (6) months experience in box office or guest services or equivalent combinations of education and experience.
Excellent oral, written and interpersonal skills.
Ability to count money, make change accurately.
Ability to listen and follow instructions.
Ability to input data into a computer to record sales transaction.
Ability to work independently and as a member of the team.
Good customer service skills and sense of public relations.
Ability to work flexible hours including evening, weekends and holidays, as needed.

Responsibilities

Opens and/or closes ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Completes daily sales reports.
Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor.
Demonstrates excellent customer service skills; responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating and events.
Gives information concerning upcoming events.
Files various records and reports.
Performs related clerical work assigned.
Maintains confidentiality concerning upcoming events
Maintains a professional attitude and appearance.
Performs other duties as assigned by the Box Office Manager.
Other duties may be assigned as needed.