Box Office Attendant | Part-Time | Total Mortgage Arena
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview Undersupervision of Director of Ticket Operations and Box Office Manager, the Box Office Attendant is responsible for ticket sales and customers ervice for all ticketed events at Total Mortgage Arena We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his/her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Total Mortgage Arena.
Requirements
- 1 - 2 years retail and/or customer service experience
- Must be able to work nights and weekends
- High School or general education degree
- Excellent customer service skills, an outgoing personality and a professional demeanor
- The aptitude and ability to work in a fast-paced environment
- Excellent organizational skills and basic computer skills
- Ability to speak clearly and politely on phone
- Must be able to work flexible hours and must live locally
- Ability to work calmly in a fast paced environment
Nice To Haves
- Prior Ticketmaster, Archtics and/or Box Office experience a plus
Responsibilities
- Accurately operate the Ticketmaster computer ticketing system to sell tickets to any events held at the Total Mortgage Arena
- Assist with processing internal orders sold by the internal sales department
- Provide all guests with a positive first impression of the Total Mortgage Arena by offering superior, individualized customer service
- Answering incoming calls to the Box Office line and provide information regarding any and all upcoming events
- Maintain the policies of the Box Office with regard to customer service and other ticketing issues
- Performing other duties as assigned
Benefits
- 401(k) Savings Plan and 401(k) matching
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
