Box Office Associate

Sporting Kansas City•Kansas City, KS

20d•Onsite

About The Position

This position will be responsible for processing and selling tickets to Children’s Mercy Park matches and concerts during weekday, weekend, and evening hours. Other duties include will call, learning specialized ticketing programs, assisting season ticket clients, and representing the organization in a positive and respectful manner. Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. All talented individuals looking for a challenge are encouraged to apply.

Requirements

High School Diploma or G.E.D. Certificate preferred.
Must be a minimum of 16 years old.
Strong organizational, communications and interpersonal skills.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Friendly, welcoming and professional appearance and demeanor.
Excellent customer service skills and public speaking ability.
Strong attention to detail and precision.
Reliable and dependable.
Communicate clearly and concisely in the English language, both verbally and in writing.
Perform basic arithmetic calculations (addition, subtraction, multiplication, and division) manually or through the use of a calculator.

Nice To Haves

Previous experience working in a public event venue or in a customer service role preferred.
Experience with ticketing software preferred.
Passionate about sports, particularly the game of soccer.
Basic technology skills.

Responsibilities

Manage information being sent and posted through ticketing system.
Act as a liaison between Children’s Mercy Park Associates and clients.
Relay box office related event information to ticket holders.
Responsible for the collection of ticket monies.
Comprehend and make inferences from written sales material.
Assist with will call for all Children’s Mercy Park events, ensuring compliance to all relevant ticketing laws.
Assist with the management of customer service as it relates to both internal and external clients.
Exercise confidentiality and integrity upon handling personal and financial customer information.
Represent Blue Roof Entertainment and its related affiliates in a professional manner at all times.
Perform other related tasks as assigned.
Access to reliable transportation.