Box Office Agent (Annual)

Caramoor Center for Music and the Arts • Katonah, NY

26d • $18

About The Position

Box Office Duties Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets. Regularly monitor Box Office email inbox, voicemail, and respond to inquiries. Assist in responding to safety concerns and emergency situations, as necessary. Promote Rosen House visitation with tour groups. Coordinate with docents to efficiently facilitate tour schedule. Assist the Box Office Manager in various administrative and operational projects. Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed. This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired.

Requirements

• Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must.
• Must have a friendly and professional attitude and work well with others.
• Strong interpersonal and verbal communication skills are desired.
• Ability to maintain confidential information.
• Organized and detail oriented with a strong work ethic.
• Flexibility to adapt to changing priorities.
• Authorization to work in the U.S. is required.

Nice To Haves

• Experience working in a box office, retail, events or customer service-related position is a plus.
• Arts/music background is a plus but not required.

Responsibilities

• Assist guests both on the phone and in-person and sell tickets
• Distribute will call tickets and assist guests with digital tickets.
• Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
• Assist in responding to safety concerns and emergency situations, as necessary.
• Promote Rosen House visitation with tour groups.
• Coordinate with docents to efficiently facilitate tour schedule.
• Assist the Box Office Manager in various administrative and operational projects.
• Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed