Bowling Center Staff Lead
About The Position
Works closely with manager/assistant manager of Bowling Center to assist with day-to-day operation of the Bowling Center, including coordinating tasks and reviewing work. • Provides on-the-job training, coaching, mentoring of team members. • Resolves problems or refers matter to supervisor/manager; makes independent decisions in absence of manager/assistant manager. • Responsible for opening and or closing of bowling center during assigned shift. • Performs the duties of the bowling center staff including, entering orders into InfoGenesis POS system and performing cash-handling procedures; verifying cash drawers, counting down cashiers at the end of shift, banking and daily deposits; overseeing the registration desk, making bowling reservations, lane assignments, bowling shoe rental, and kitchen coverage. • Serves beer to guests at bar while practicing alcohol consumption awareness. Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages if needed, escalates the situation and issues/complaints to manager. • Understands and practices good safety and sanitation procedures and ensures that team members are working in a safe manner. • Ensures that a clean, safe, hazard-free work environment is maintained. • Performs other duties as assigned. • Provides minimal supervision to a unit or group of team members, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the Viejas Bowl.
Requirements
- High school diploma or general education degree (GED)
- California Responsible Beverage Service Training and Certification required upon hire
- Food Handler’s Certificate required
- Must be age 21 years of age or older
- 3 or more years of related experience
- Excellent guest service skills
- Excellent oral, written, and interpersonal skills
- Working knowledge of Microsoft Office: Outlook, Word, and Excel
- Organized, self-motivated, goal-oriented, and values teamwork
- Demonstrate strong motivational commitment to the organization
- Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude
- Ability to multitask and work well under stress
- Must be a self-starter and able to adjust to change
- Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates
Nice To Haves
- Supervisory/leadership experience preferred
Responsibilities
- Assists with day-to-day operation of the Bowling Center
- Coordinates tasks and reviewing work
- Provides on-the-job training, coaching, mentoring of team members
- Resolves problems or refers matter to supervisor/manager
- Makes independent decisions in absence of manager/assistant manager
- Responsible for opening and or closing of bowling center during assigned shift
- Performs the duties of the bowling center staff
- Enters orders into InfoGenesis POS system and performing cash-handling procedures
- Verifies cash drawers, counting down cashiers at the end of shift, banking and daily deposits
- Oversees the registration desk, making bowling reservations, lane assignments, bowling shoe rental, and kitchen coverage
- Serves beer to guests at bar while practicing alcohol consumption awareness
- Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages if needed, escalates the situation and issues/complaints to manager
- Understands and practices good safety and sanitation procedures and ensures that team members are working in a safe manner
- Ensures that a clean, safe, hazard-free work environment is maintained
- Performs other duties as assigned
- Provides minimal supervision to a unit or group of team members, assigning tasks, checking work at frequent intervals, and maintaining schedules
Benefits
- Retirement 401(k) with company match
- Medical, Dental, Vision Benefits (80% paid by Viejas)
- Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
- Accident, Critical Illness & Disability Insurance Available
- Employee Assistance Program
- Bonus Eligibility for all Team Members
- $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
- Unlimited Chiropractor Benefit with $10 co-pay
- Gym Membership Reimbursement
- Viejas Pit Stop Fuel Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
