Boutique Fitness Studio Manager - Greenwood Village

Empowered PilatesGreenwood Village, CO
Onsite

About The Position

We are seeking a confident, energetic, positive, and enthusiastic individual who loves people and sales with equal enthusiasm. The ideal candidate will have a passion for supporting our team and community, and a love for coaching and developing a team, as well as an extreme passion for sales and customer service. This is an opportunity to join a fast-growing company where things change quickly, offering ample opportunity to grow, develop, and be challenged. Our purpose is to provide an encouraging and inclusive community experience that empowers everyone to live their best life through the power of movement via the Mind-Body connection of Pilates. Our core values include being positive & enthusiastic, supporting our community and team, and a commitment to growth. The Studio Manager will oversee all studio functionality including Sales, Operations, and Member Services. Member Support Specialists will report directly to the Studio Manager, who in turn reports directly to the District Manager. Club Pilates, founded in 2007, is the nation's largest and fastest-growing Pilates franchise with 1000 locations across 5 countries, dedicated to making Pilates more accessible, approachable, and welcoming to everyone. They are also the first company to create a 500-hour Teacher Training Program.

Requirements

  • 2+ years of retail, restaurant, fitness, or hotel SALES experience
  • 2+ years of Leadership experience
  • Confident in generating personal sales and training Member Support Specialists in sales
  • Ability to work independently and collaborate with Leadership Team
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Excellent communication and strong interpersonal skills in person AND via text/chat/email
  • Ability to excel in a fast-changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy with the ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Proficiency with computers and studio software
  • Willingness to GROW and LEARN!

Responsibilities

  • Lead generation including Grass Roots Marketing and Networking
  • Implement sales process to schedule prospects into free introductory class
  • Drive Membership sales through outside sales and business development efforts
  • Manage staff schedule
  • Ensuring that studio retail/products are stocked with accurate inventory counts
  • Lead, Manage and Hold Accountable - Member Support Specialists
  • Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
  • Independently make decisions related to high-level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature are stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Any other duties as assigned

Benefits

  • Medical Benefits Available
  • PTO and Paid Holidays
  • Opportunity to bonus, based on performance
  • Unlimited growth potential within the company
  • FREE Pilates classes and employee discount
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