Bookstore Manager

Highland Community College • Freeport, IL

1d

About The Position

Bookstore Manager Highland Community College is seeking an experienced and customer-focused Bookstore Manager to lead the operations of our campus bookstore. This full-time position plays a vital role in supporting students, faculty, and staff by ensuring efficient textbook services, retail operations, and exceptional customer experiences.

Requirements

• Associates degree in retail, business, management, or related field required. Bachelors degree preferred.
• Two (2) years of retail sales and buying experience OR equivalent combination of education and experience.
• Strong understanding of retail operations, inventory control, and purchasing practices.
• Knowledge of wholesale textbook buying and returns.
• Proficiency in POS systems and computer applications.
• Excellent customer service and communication skills.
• Ability to train and supervise staff effectively.
• Strong organizational and problem-solving skills.

Nice To Haves

• Bachelors degree preferred.

Responsibilities

• Oversee daily bookstore operations, including textbook management and retail sales.
• Collaborate with faculty to ensure accurate textbook adoption each semester in compliance with the Higher Education Opportunity Act.
• Prepare purchase orders, process invoices, and manage inventory through the POS system.
• Make decisions on retail and wholesale book buybacks.
• Perform daily reconciliation of cash drawers, credit card transactions, and prepare bank deposits.
• Train, supervise, and evaluate bookstore staff.
• Assist in budget development and recommend purchases for supplies and equipment.
• Research vendors for best pricing and quality of merchandise.
• Maintain and update the bookstores online presence, process online sales, and reconcile balances.
• Participate in customer service activities, including assisting customers, stocking shelves, and conducting inventory.
• Ensure compliance with institutional policies and maintain accurate financial records.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package available at www.highland.edu/employment
• Opportunity to make a meaningful impact on student success and campus life.
• Collaborative and supportive work environment.
• Be part of a college that values Integrity, Compassion, and Respect and encourages lifelong learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees