Bookkeeping Supervisor

IBC•San Antonio, TX

4d•Onsite

About The Position

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 811 Account Support Job Summary: Supports and oversees all daily functions in bookkeeping department for the four areas: Research/Adjustments, Day 2 Processing, Reconciliation area and W8 Cert/Dormant-Escheatment. Assists and resolves issues for bank personnel by trouble shooting their concerns via email and telephone. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities. Wait there's more! We offer a comprehensive benefits package, based on eligibility, benefits include: Medical Plan Employer Paid Life Insurance Flexible Spending Program 401k Profit Sharing Program Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays

Requirements

Active Listening
Complex Problem Solving and Coordination
Critical Thinking
Time Management
A minimum of a high school education or GED equivalent.
5 years of backroom banking processing knowledge.

Responsibilities

Supervises department staff to ensure daily deadlines are met
Understanding the implications of new information for both current and future problem solving and decision-making.
Upholds highest customer satisfaction and the ability to make sound decisions.
Displays leadership qualities by maintaining positive attitude and influencing others and seeks better methods to improve the overall work area
Develops department staff and cross train in different areas of the department to support job roles as needed
Reviews and approves employee’s time clock exception timely to avoid possible delays or misprocessing