Bookkeeping Specialist

Xtend, Inc•Grand Rapids, MI

About The Position

Are you a detail-driven professional who enjoys problem-solving and working behind the scenes to protect members’ financial well-being? We’re seeking a Bookkeeping Specialist for our Xtend Team to provide stand-in and daily bookkeeping services to our credit union partners through Xtend Bookkeeping. You’ll contribute to evolving services related to exception processing and general ledger balancing. If accuracy, accountability, and financial integrity matter to you, this could be a great fit! What is Xtend? Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

Requirements

High school diploma or equivalent required
Exceptional attention to detail and accuracy
Ability to exercise discretion when handling sensitive or confidential information
Strong visual acuity for close-range, detail-oriented work
Excellent listening skills with the ability to follow detailed verbal instructions
Professional, clear written and verbal communication skills
Manual dexterity and hand-eye coordination for repetitive data entry and precise document handling
Demonstrated initiative in expanding job knowledge, analytical skills, and understanding credit union operations

Nice To Haves

Associate degree in a business-related field or equivalent work experience preferred
Experience with CUBASE preferred

Responsibilities

Complete daily bookkeeping procedures for credit union clients in compliance with established policies and procedures
Post and balance journal entries for ACH, Share Draft, Credit Cards, ATM, and Corporate Statements
Prepare and deliver daily end-of-day reports reflecting general ledger status
Communicate with credit union staff via Zendesk and email to obtain reports and resolve daily transaction needs
Perform end-of-month close activities, including general ledger balancing and reconciliation reporting
Provide backup and peer coverage for other Bookkeeping Specialists as needed
Assist with stand-in service coverage when requested by credit unions
Complete special balancing projects approved by management
Perform Bookkeeping Associate duties for one credit union per quarter to maintain disaster recovery readiness
Complete required annual ACH processing training
Perform other duties as assigned

Benefits

Opportunity to support credit unions nationwide and make a meaningful impact for members
A collaborative environment aligned with cooperative values
Continuous learning through hands-on experience with CUBASE and industry-leading tools
Unlimited growth potential

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