Bookkeeper - Full Time

University of Miami•Miami, FL

1d•Onsite

About The Position

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Main Cashier Services: Oversees the daily operations of the main cashier office including monitoring of staff compliance with all established policies and procedures related to cash funds and bank deposits in accordance with all internal and external audit guidelines. Works closely with Controller’s Office, banking personnel and merchant services to research discrepancies on bank and merchant statements, reconcile and resolve cashier posting errors in order to keep the GL and FRS/DMAS accurate and ensure compliance with established policies and procedures and internal and external audit requirements. Informs management of cashier posting errors, resolution of errors and provides documentation for record keeping, identification of training needs and evaluation purposes. Prepares and distributes cashier change fund bags and obtains written acknowledgement of receipt from each cashier. Opens the deposit safe at the beginning of each day and retrieves deposits made by individual cashiers. Prepares bank deposit for armor truck pick up by logging all deposit bags turned in by each cashier ensuring that numbers are correct. Prepares all required documents for the Accounting department as per established policies and procedures. Receives change from the armor service representative once per week and makes payment for change received the previous week. Conducts daily audits of large safe contents and completes audit log. Provides new hire and on-going training related to Front Desk cashiering deposit functions and serves as a resource to all. kaver 2 Collections (if applicable) Calculates the patient’s estimated responsibility for both POS 22 and POS 11 (i.e. deductible, co-payment, co-insurance and/or offer prompt payment discounts/globals for self pay patients). Offers forms of payment including cash, checks, and credit cards. Posts payment(s) as applicable in UChart and issues system generated receipt(s). Reconciles all monies at the end shift and prepares deposit(s) accordingly. Customer Service: Recognizes internal and external customers in a welcoming, courteous and professional manner. Responsive of customer needs by showing concern, empathy, patience and respect by projecting a professional demeanor including appropriate body language and vocal tone. Demonstrates professional and good judgment, respect the privacy, dignity and confidentiality of our patients, maintain composure during stressful situations and provide immediate service recovery by taking ownership of any problems that customers bring and resolving them utilizing appropriate rationale. Meets customers’ expectations, address concerns, and provide information needed to customers including internal and external way finding. Reduces patient and family stress and increase patient satisfaction by actively participating in providing the best possible patient experience.

Requirements

Must be able to function independently and make independent decisions consistent with departmental guidelines/objectives
Possess a high degree of dependability.
Ability to work as an integral team member.
Excellent customer service skills required.
Ability to show tolerance, sensitivity and a high level of diplomacy when dealing with stressful situations.
Proven experience with personal computers (PCs) and Microsoft software
Require excellent written and oral communication and interpersonal skills to work effectively with co-workers, other departments and patients of all ages.
Able to handle multiple tasks simultaneously
High School Diploma required
One (1) year relevant experience.

Nice To Haves

Knowledge of medical terminology preferred.
Bachelor’s degree preferred
Experience in a bank or other healthcare related business office setting is preferred.

Responsibilities

Oversees the daily operations of the main cashier office including monitoring of staff compliance with all established policies and procedures related to cash funds and bank deposits in accordance with all internal and external audit guidelines.
Works closely with Controller’s Office, banking personnel and merchant services to research discrepancies on bank and merchant statements, reconcile and resolve cashier posting errors in order to keep the GL and FRS/DMAS accurate and ensure compliance with established policies and procedures and internal and external audit requirements.
Informs management of cashier posting errors, resolution of errors and provides documentation for record keeping, identification of training needs and evaluation purposes.
Prepares and distributes cashier change fund bags and obtains written acknowledgement of receipt from each cashier.
Opens the deposit safe at the beginning of each day and retrieves deposits made by individual cashiers.
Prepares bank deposit for armor truck pick up by logging all deposit bags turned in by each cashier ensuring that numbers are correct.
Prepares all required documents for the Accounting department as per established policies and procedures.
Receives change from the armor service representative once per week and makes payment for change received the previous week.
Conducts daily audits of large safe contents and completes audit log.
Provides new hire and on-going training related to Front Desk cashiering deposit functions and serves as a resource to all.
Calculates the patient’s estimated responsibility for both POS 22 and POS 11 (i.e. deductible, co-payment, co-insurance and/or offer prompt payment discounts/globals for self pay patients).
Offers forms of payment including cash, checks, and credit cards.
Posts payment(s) as applicable in UChart and issues system generated receipt(s).
Reconciles all monies at the end shift and prepares deposit(s) accordingly.
Recognizes internal and external customers in a welcoming, courteous and professional manner.
Responsive of customer needs by showing concern, empathy, patience and respect by projecting a professional demeanor including appropriate body language and vocal tone.
Demonstrates professional and good judgment, respect the privacy, dignity and confidentiality of our patients, maintain composure during stressful situations and provide immediate service recovery by taking ownership of any problems that customers bring and resolving them utilizing appropriate rationale.
Meets customers’ expectations, address concerns, and provide information needed to customers including internal and external way finding.
Reduces patient and family stress and increase patient satisfaction by actively participating in providing the best possible patient experience.