Bookkeeper

Paul Davis Restoration of Greenville and Spartanburg•Greer, SC

11h

About The Position

Are you organized, detail-driven, and great with people? Do you enjoy both numbers and customer service? Do you want to be part of a small, local business that helps families and businesses recover after disasters? Paul Davis Restoration of Greenville and Spartanburg is locally owned and part of a national network of over 350 offices. We specialize in restoring homes and businesses after fire, water, mold, and storm damage. We are looking for a Bookkeeper / Intake Coordinator who will be the first point of contact for our customers and the backbone of our office operations. This role combines bookkeeping, job intake, scheduling, and customer communication.

Requirements

Experience with QuickBooks Online is required
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Excellent phone and communication skills
Comfort working with both numbers and people
Professional, dependable, and self-motivated
Customer-focused mindset

Responsibilities

Answer all incoming calls in a professional and caring manner
Gather all required information from insurance carriers and homeowners when new jobs are received
Enter new jobs accurately into our CRM system
Schedule estimators for property inspections
Take detailed messages and ensure they are entered into the CRM and routed correctly
Follow up with callers to make sure their questions are answered
Provide excellent customer service to homeowners during stressful situations
Manage all phases of job costing
Maintain accurate financial and job records
Use QuickBooks Online for daily bookkeeping tasks
Prepare and process vendor and subcontractor payments
Reconcile bank accounts and prepare deposits
Track work in progress and job cost reports
Review and correct cost variances
Coordinate accounting records with CPA
Prepare monthly sales reports for ownership
Maintain organized digital and paper filing systems
Assist with collections and customer billing questions