Bond Specialist, Claims

EPIC Brokers • Chicago, IL

1d • $65,000 - $75,000 • Hybrid

About The Position

Our Transportation and Logistics Practice specializes in insurance programs designed for logistics companies both domestically and internationally. We are currently seeking a Claims Liaison. This is a full time job to liaise and bridge the gap between between the clients, customs brokers and our surety partner. You will act as a central point of contact, coordinating documentation and communication across multiple parties.

Requirements

• 1 plus years of Claims experience required.
• Strong written and verbal Communication skills.
• Close attention to detail, ability to problem solve and good decision making
• The ability to manage multiple tasks in a fast-paced environment while delivering quality results in a timely manner.

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Provide day to day service and support for U.S. Customs Bond products.
• Act as a liaison between the Importer of Record, Customs Brokers, and our surety partners.
• Serve as the primary conduit for bond claims and subrogation matters, including facilitating documentation and tracking claim status.
• Build and maintain strong relationships with Customs Broker partners and other key clients.
• Assist Account Managers with servicing existing clients and delivering high quality client service.
• Support underwriting activities by collecting required information, performing data entry, and helping evaluate risk factors.
• Organize, maintain, and monitor bond and claims files to ensure accuracy and compliance.
• oordinate the creation and delivery of materials for clients, prospects, and internal stakeholders.

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees