Bodyshop Workshop Controller

Activate Group Limited•Hampton, VA

5d•$45,000•Onsite

About The Position

Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.

Requirements

An understanding of the repair industry, vehicle legislation and trade practices.
Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
People Management Skills
Computer literate.
Strong leadership and coaching attributes.
Organisational skills
Knowledge of repair process.
Vehicle construction knowledge.
The ability to work under pressure, manage workloads efficiently and meet deadlines
Excellent communication skills
Commitment to maintaining high standards of workmanship and customer service
A proactive attitude with a drive to improve processes and productivity

Responsibilities

Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
Optimum utilisation of resources within area of responsibility as set out in targets.
Deliver exceptional customer service.
Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
Monitor and control workshop output and efficiencies.
Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
Implement the use of workshop equipment when allocating tasks.
Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
Adhere to material wastage targets.
Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Keeping the equipment maintenance schedule up to date.

Benefits

33 days holiday (including bank holidays)
Quarterly bonus scheme
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody!
Competitive salary (DOE)
Supportive and professional working environment
Opportunity to grow with a dynamic and ambitious company
Career development and progression opportunities