Body Shop Office Coordinator - Park Place Bodywerks Plano

Asbury Automotive•Plano, TX

About The Position

Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Office Coordinator at Park Place Bodywerks Plano, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Office Coordinator who will help us redefine the car-buying experience. Does this sound like you? Apply now! The Body Shop Office Coordinator assists the Body Shop Director with the financial condition of the dealership and directing the overall front office practices. As with all positions within dealerships, managers are expected to uphold the highest ethical standards.

Requirements

Previous Automotive experience is preferred
Managers should have strong communication, customer service, leadership and organizational skills
Proficiency in Microsoft Office applications is expected and familiarity with additional accounting software programs is valued
Operate office equipment and computer systems as needed
Must be an effective communicator
Must be team orientated and comfortable in an open office setting
Must have a strong attention to detail
Must be able to operate in a fast paced environment
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)
Prefer a minimum of 5-7 years of relevant work experience
Minimum High School Diploma or GED required
College Degree in Accounting or Business Administration preferred (mathematics, business and accounting coursework beneficial)
Must be able to pass pre-employment screens (background and drug test

Responsibilities

Assist the Body Shop Director with overseeing the financial accounting system and managing the Body Shop clerks
Meet with the Body Shop Director regularly to review business matters and develop plans to increase profitability
Greet customers as they arrive in a pleasant and professional manner
Direct customers to the resources that will best meet the customers needs
Answer incoming phone calls in a prompt, polite, and professional manner
Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
Receipt and record cash, checks, and credit card payments from customers
Reconcile cash drawer daily, as directed by the accounting office
Maintain and file repair orders daily
Open and close repair orders for all incoming and outgoing vehicles in a timely manner
Assist with the accounting schedules and accounts receivables
Collection of accounts receivables
Reconcile schedules
Schedule appointments
Schedule - members and guests for what is needed daily
Ensure work areas are clean and presentable
Build reports for Supervisors as needed
Booking and closing of tickets
Maintain PCARD daily
Maintain and organize file room as needed
Other miscellaneous administrative duties as needed
Maintain Customer Satisfaction at or above company standards

Benefits

Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities