Body Shop Manager

DARCARS Automotive Group•College Park, MD

2d•$85,000 - $110,000

About The Position

DARCARS Automotive Group is now seeking an Experienced Body Shop Manager! Potential Earning of 85K-110K As the Body Shop Manager, you will be responsible for developing business through insurance adjusters, customers, and other sources to achieve a projected sales volume. The Body Shop Manager will direct the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels, and maintaining DARCARS quality standards. In this role, you’ll: Increase sales growth, overall gross profit and percentage, net profit and percentage, and employee retention Set standards, communicate and establish goals to ensure and develop action plans to facilitate improvement of business performance Establish and maintain good working relationships with insurance adjusters Monitor parts department orders to ensure timely parts availability Monitor progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed Hire, train, motivate, and monitor the performance of all body shop employees Promote a team environment, communicate effectively with technicians, estimators, body shop staff and regional management Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job mentorship Maintain the department’s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Establish and maintain good working relationships with customers to encourage repeat and referral business Ensure that customer concerns and inquiries are handled immediately and according to company guidelines Maintain high-quality service repairs Maintain manufacturer and ICAR certifications for the shop Stay current on new information technologies to improve business and efficiencies

Requirements

Proven track record of successful leadership and management performance
Strong interpersonal & communication skills
Minimum of 5-8 years of automotive collision repair experience
Must be at least eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screen (background)

Nice To Haves

Minimum of 3 years running a body shop preferred
Proficient in CCC One and Reynolds Ignite a plus
Proficient in Microsoft Office applications
Degree in automotive technology, collision repair or military equivalent experience a plus

Responsibilities

Increase sales growth, overall gross profit and percentage, net profit and percentage, and employee retention
Set standards, communicate and establish goals to ensure and develop action plans to facilitate improvement of business performance
Establish and maintain good working relationships with insurance adjusters
Monitor parts department orders to ensure timely parts availability
Monitor progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed
Hire, train, motivate, and monitor the performance of all body shop employees
Promote a team environment, communicate effectively with technicians, estimators, body shop staff and regional management
Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job mentorship
Maintain the department’s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Establish and maintain good working relationships with customers to encourage repeat and referral business
Ensure that customer concerns and inquiries are handled immediately and according to company guidelines
Maintain high-quality service repairs
Maintain manufacturer and ICAR certifications for the shop
Stay current on new information technologies to improve business and efficiencies