Body Shop Administrative Assistant

Earl Stewart Toyota•Lake Park, FL

1d•Onsite

About The Position

Earl Stewart Toyota is hiring and we want to talk to you! Hours are from 10 - 7 Tuesday through Friday , And Saturday 8 - 5 About Us Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations. We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century. We are Earl Stewart Toyota.

Requirements

Demonstrated superior customer service skills
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Must have dealership and/or recent retail receptionist experience
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
Professional appearance and strong work ethic

Responsibilities

Greet customers in a professional manner
Provide basic information to callers who have general inquires
Assist the Body Shop Manager with various clerical duties as needed
Friendly, professional, courteous and efficient when working with all customers and employees
Calculate the customer’s bill using the dealership’s computer system.
Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
Make changes accurately and issues receipts to customers
Record totals of counter tickets and repair orders, verify against all cash, checks and credit card payments on hand at end of shift
Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
Refer customers who have additional questions to the appropriate individual
Handle customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Complete Detail Technician payroll weekly