SUMMARY Prepares and monitors insurance billings and follows up on outstanding payables. Assists Body Shop – Collision Center Manager with administrative tasks involving collision estimates and work in process. Closes out month-end reporting duties as assigned by General Office. ESSENTIAL DUTIES Essential Duties include the following. Other duties may be assigned. Ensures that all customers and prospective clients are greeted and assisted in a prompt and professional manner, superior to the competition. Manages all incoming phone calls, walk-in business and written correspondence and directs such matters to the appropriate person or dealership department. Provides clerical and administrative support to the body shop manager and foreman. Monitors the performance of all body shop metrics. Closes repair orders on the computer system in a timely manner. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Monitors daily productivity reports and corresponding payroll records. Follows up on parts department orders to ensure parts availability. Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties. Prepares final billing for completed repair orders. Controls accounts receivable for body repair work. Uses proper safety equipment as needed or required. Keeps current on all training requirements; such as GM training, Compliance training and other training as assigned by manager. Maintains professional appearance. Keeps work area neat and clean. Sets a good example by maintaining a healthy work demeanor and cooperating with other managers and fellow employees in a positive spirit of teamwork. Represents Puklich Chevrolet positively when out in the community. MARGINAL DUTIES Marginal Duties include the following. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees