Board Administrator

the USO•Arlington, VA

7d•Onsite

About The Position

Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Dont take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2025-2026 96% feel good about the ways we contribute to the community. 94% are proud to tell others they work here. 92% feel their work has special meaning: this is not "just a job." 91% feel that when you join the company, you are made to feel welcome. 92% feel people here are treated fairly regardless of their race. 88% feel people here are treated fairly regardless of their gender. The Board Administrator provides high-level administrative, board governance support to the Board of Governors. This role manages board administration, and supports organizational compliance, financial stewardship, and strategic initiatives.

Requirements

Equivalent combination of education and experience is acceptable.
Bachelors degree in business administration, nonprofit management, or related field preferred.
5+ years experience in board administration, or nonprofit governance.
Demonstrated expertise in financial management, expense reporting (Wells Fargo, Coupa), and budget analysis.
Advanced proficiency with Microsoft Office, Adaptive, Salesforce, Concur, and board management systems.
Strong organizational, planning, and time management skills; ability to prioritize and manage multiple projects.
Excellent written and verbal communication skills.
High level of discretion, judgment, and confidentiality.
Must be a strong advocate of the USOs mission.

Nice To Haves

Experience with nonprofit board governance and administration strongly preferred.

Responsibilities

Act as the primary liaison between the organization and the Board of Governors and its Committees.
Schedule, plan, and provide notices for board and committee meetings, maintaining a two-year posted rotation and annual planning in coordination with the Operations team.
Attend meetings, record minutes, and prepare, assemble, and distribute meeting materials, agendas, resolutions, and annual conflict of interest statements. Follow up on action items.
Manage board member records (bios, contact info, tenure, committee membership) and train/support system users.
Track board member giving in development donor database.
Independently initiate and implement processes to manage projects, information, and people.
Research and prepare summaries, reports, and recommendations as assigned, using discretion, judgment, and organizational knowledge, while maintaining confidentiality.
May direct and deploy support staff or other resources as needed.
Work independently and collaboratively across teams.
Coordinate board trips, meetings, dinners, and events.
Conduct research, develop/administer board surveys, and generate reports to support governance and strategic goals.
Collaborate with the Governance Committee Chair and senior leaders to monitor board and committee composition, make recommendations, and support board development.
Project expenditures for consultants and outside resources, and attend budget submission check-ins as required.
Review, approve and track Board-related expenses in Coupa, ensuring timely and proper payments, and compliance with USO policies and IRS requirements.
Arrange travel for board members (and spouses) ensuring compliance with USO travel policies.
Forecast and track travel expenses, ensuring proper documentation and approvals.
Build and maintain positive, strategic relationships at all levels of the organization, including senior leaders, board members, administrators, and external partners.
Maintain confidentiality and professionalism in all interactions.
Perform other duties as assigned to support the Board of Governors