BMW Hourly Technician

Hoffman Auto Group • Waterbury, CT

8d • $18 - $25 • Onsite

About The Position

Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority. This position does not lead others.

Requirements

• High School Diploma
• Must be able to lift 50 pounds

Nice To Haves

• 1-2 years’ experience in a customer service orientated environment preferred
• Can adapt and embrace change with an internal and external customer centric mindset
• Act as an advocate for teammates and have a strong commitment to technology advancement
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Responsibilities

• Maintain ASE and/or manufacturer-required certifications
• stay up to date with all manufacturer technical data as well as service bulletins
• Ensure compliance with all safety and OSHA regulations that pertain to your job
• Read and understand customer complaints
• diagnose and advise findings
• complete all authorized repairs in accordance with manufacturer and company policy
• return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs
• Properly document all repairs using both internet based tools and physical Repair Order documentation as instructed per department requirements
• Meet all production based metrics as prescribed by Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED