BMW Highline Warranty Administrator
About The Position
Responsibilities: Warranty Claims Management: Oversee all aspects of warranty processing, from start to finish, ensuring accurate and timely handling of claims. Record Keeping: Review and validate warranty claims for accuracy and completeness, coordinating with internal departments to obtain necessary documentation. Problem Resolution: Addressing and resolving any issues or discrepancies related to warranty claims Coordination: Working closely with service advisors and technicians to verify warranty coverage and ensure timely claim submission Communication: Communicate effectively with customers, dealers, and manufacturers regarding warranty claims. Process Improvement: Collaborate with the warranty team and other stakeholders to streamline processes and improve overall efficiency.
Requirements
- Prior experience in warranty processing or administration is required. Experience with Highline for Mercedes Benz, BMW, and Audi strongly preferred.
- Demonstrated technical knowledge of OEM policies and procedures, and proficiency in using warranty management software and systems.
- Strong attention to detail, organizational and time management skills, and excellent written and verbal communication abilities.
- High school diploma or equivalent.
Nice To Haves
- Experience with Highline for Mercedes Benz, BMW, and Audi strongly preferred.
Responsibilities
- Warranty Claims Management: Oversee all aspects of warranty processing, from start to finish, ensuring accurate and timely handling of claims.
- Record Keeping: Review and validate warranty claims for accuracy and completeness, coordinating with internal departments to obtain necessary documentation.
- Problem Resolution: Addressing and resolving any issues or discrepancies related to warranty claims
- Coordination: Working closely with service advisors and technicians to verify warranty coverage and ensure timely claim submission
- Communication: Communicate effectively with customers, dealers, and manufacturers regarding warranty claims.
- Process Improvement: Collaborate with the warranty team and other stakeholders to streamline processes and improve overall efficiency.
Benefits
- Competitive salary and benefits package, including paid time off, health insurance, and retirement plans.
- Positive work environment with opportunities for growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
