BMW Entry Level Service Manager

Rosenthal Auto • Alexandria, VA

204d • $130,000

About The Position

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth). We are looking to grow our company and we need you to help us. We are currently hiring an Entry Level Service Manager for our award-winning BMW of Alexandria dealership. If you are hardworking, passionate, dedicated and open to grow within our team; please apply!

Requirements

• Automotive experience within a service department required
• Service Manager experience strongly preferred
• Service Advisor with 2+ years of experience encouraged to apply
• Proven track record of excellent CSI
• A valid driver's license and a good driving record, per company standards
• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
• Process and detail oriented with developed organizational and computer skills
• Professional personal appearance
• Excellent oral and written communication abilities
• Confident in ability to work under pressure and prioritize

Nice To Haves

• Service management experience is not required
• Assistant Service Managers with 1 or more years of experience encouraged to apply
• BMW Service Advisors with 2 or more years of experience encouraged to apply
• Service Advisors with 3 or more years of experience with Other Brands encouraged to apply

Responsibilities

• Forecast and meet monthly, quarterly, and annual goals
• Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
• Hire, train, motivate, and support all members of the service department
• Assist with any escalated client situations in alignment with the Rosenthal Automotive mission statement
• Maintain high customer satisfaction standards (CSI)
• Serve as a liaison between the dealership and BMW factory representatives
• Perform managerial tasks such as payroll corrections, time off requests, etc.

Benefits

• Up to $130,000 Annual Income potential based on experience and performance
• Annual Longevity Bonus
• Flexible schedule
• Paid Training and certification for future advancement into Service Manager
• Prime location with lots of potential for growth
• 30+ BMW Technicians in place with additional Service expansion in progress
• Corporate support for IT, Advertising, Training, HR, Accounting, etc.
• Potential for future advancement in company
• #1 BMW Sales Volume Dealer in Region
• One of the largest Center of Excellence BMW dealerships in the area
• Paid time off and 401k
• Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
• Employee discounts on vehicle sales, parts, and service
• Career advancement opportunities
• ...and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Number of Employees: 501-1,000 employees