BMW Cashier/Receptionist
About The Position
Cashier- Receptionist We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. Hours for this position are Monday - Thursday, 12:00 pm - 8:00 pm, Friday, 10:00 am - 6:00 pm 37.5 hours per week / daily 30-minute lunch Pay for this position: $18.00 per hour FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. What We Offer Medical and Dental 401(k) Plan Personal Time Off Growth opportunities Paid Training Employee vehicle purchase plans Family-owned and operated Health and wellness Discounts on products and services
Requirements
- Experience with Excel and Microsoft Office
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Professional personal appearance
- Acceptable motor vehicle driving record according to dealership guidelines
Responsibilities
- Answer phones and direct consumers to the proper department, and follow up promptly
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Assist with scanning and filing
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Benefits
- Medical and Dental
- 401(k) Plan
- Personal Time Off
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family-owned and operated
- Health and wellness
- Discounts on products and services
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
