Blood Donor Technician

Mass General Brigham•Boston, MA

21h•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance its mission. As a not-for-profit organization, it supports patient care, research, teaching, and community service, striving to provide exceptional care. The organization believes that high-performing teams drive groundbreaking medical discoveries. The Blood Donor Technician performs donor registration, screenings, product shipment, whole blood collection, and automated platelet collections. This role is responsible for the performance of donor room procedures under the direction of the charge nurse/tech and follows Standard Operating Procedures. The technician must balance production, donor care, and quality requirements to meet annual blood collection goals, complying with AABB standards, FDA regulations, and other regulatory agency guidelines. This position requires patient care.

Requirements

High School Diploma or Equivalent required
Phlebotomy or Medical Assistant with phlebotomy course 0-1 year required
Flexible in scheduling to meet needs of department, including every other Saturday requirement (BWH only).
Experienced phlebotomy skills.
Exceptional customer service skills.
Attention to detail and thorough completion of assigned tasks.
Basic knowledge of anatomy and physiology.
Able to work in a fast-paced environment.

Nice To Haves

Phlebotomy Technician [National Certification] - Generic - HR Only preferred
Donor Phlebotomy Technician [DPT(ASCP)] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred
Blood Donor Technician 0-1 year preferred

Responsibilities

Interviews donors to determine eligibility according to the donor selection criteria of the departmental Standard Operating Procedures (SOPs), and conducts a medical history and physical examination.
Follows established criteria for the temporary/permanent deferral of donors to prevent inadvertent collection from a donor who is ineligible.
Performs whole blood collection using established sterile technique in preparation of phlebotomy site and performs platelet pheresis collection using the apheresis system.
Performs daily quality control, including daily scale calibration and other equipment used in the selection and collection process.
Responsible for the documentation and corrective action as needed for quality control.
May work on mobile blood drives at locations throughout Massachusetts.
Assists in maintaining adequate inventory of necessary supplies for the Donor Center and Off-Site Mobile Blood Drives.
Transports blood products to the blood bank.
Follows all safety and infection control policies.
Maintains a clean work area.
Performs other duties as required.
Maintains professional image at all times and serves as a role model to colleagues.
Functions as a preceptor for training new blood donor technicians and/or precepting students.
Provides leadership and impacts the workplace in a positive manner, while working as a team with lead tech, charge nurse, and fellow colleagues.