Blood Donor Technician
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Join a mission-driven team supporting lifesaving blood donations across the hospital system. In this role, you’ll develop hands-on clinical skills in phlebotomy, donor care, and blood component preparation while working in a regulated healthcare environment. Shifts include 7:00–3:30, 7:00–5:30, or 7:00–7:30 with occasional weekends. Candidates with patient care, phlebotomy, or medical assistant experience—and bilingual skills—are encouraged to apply. We're offering a generous sign on bonus of $3,000 come you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Job Summary Under the general supervision of the Nurse Manager, Blood Donor Center, the Apheresis Technician I performs donor registration, screening, whole blood collection, automated platelet and red blood cell apheresis collections and preparation of components from collected whole blood. Provides excellent customer service. Balances production, donor care and quality requirements to meet annual blood collection goals. The Apheresis Technician I complies with all applicable state and federal regulations, as well as, hospital policies and procedures to ensure the safety of the donor and quality of the blood components.
Requirements
- Skills, Abilities, and Competencies Required
- High school diploma or GED required.
Nice To Haves
- Medical Assistant certificate or phlebotomy training (desired).
- National Phlebotomy Certification (desired).
- CPR certification (desired).
- Previous patient/donor care experience or experience in a patient care or blood donor setting (preferred).
- Proficiency in a second language (desired).
Responsibilities
- Provides donor greetings, directs donors to read educational materials, and assists with completing donor cards.
- Conducts donor interviews to obtain accurate and complete medical history information.
- Determines donor suitability using donor guideline manuals and department reference materials.
- Performs whole blood phlebotomy and automated apheresis donations.
- Labels sample tubes and collection packs, completes records, and handles products post-collection per FDA guidelines.
- Prepares components in the component prep lab using centrifugation, separation, mixing, and labeling techniques, ensuring accuracy in data entry.
- Records the results of all procedures performed using Current Good Manufacturing Practices (cGMP).
- Performs Quality Control and Preventive Maintenance procedures.
- Assists donor center staff with managing reactions and medical emergencies.
- Maintains equipment and stocks supplies both in-house and on buses.
- Ensures donor information and records remain confidential as per MGH Privacy/Confidentiality/HIPPA policies.
- Adheres to safety and infection control techniques.
- Provides education and support to donors and the public.
- Exhibits professionalism in appearance and grooming.
- Maintains prompt and regular attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
