Block T Bar & Grill Supervisor

Pyramid Global HospitalityCollege Station, TX
9d$18 - $20

About The Position

Our F&B Supervisors are responsible for ensuring a high-quality guest and team member experience in our three outlets at the Texas A&M Hotel and Conference Center. This position serves our upscale Block T Bar & Grill. They also assist in directing and supervising all “front of the house” team members, supporting them to perform at or above established excellence standards of Howdy Hospitality.

Requirements

  • 1 year of demonstrated leadership experience in an elevated service, high-volume restaurant or hotel food and beverage operation
  • Strong working knowledge of food and beverage services, not limited to serving and bartending
  • Ability to attend scheduled training sessions on product service
  • Hold or able to gain TABC and Food Handlers Certification
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
  • Understand all aspects of food and beverage service, including wine service
  • Strong leadership skills

Nice To Haves

  • Experience working in a lodging or hotel environment preferred.

Responsibilities

  • Assist in ensuring proper availability of competent, motivated, hospitality-oriented team members, consistent with anticipated demand.
  • Ensure proper performance and training of hourly team members per departmental standards.
  • Ensure a positive work environment through fairness and positive reinforcement.
  • In the absence of management, direct and re-direct team members when standard operating procedures are insufficient or not applicable while keeping leadership informed.
  • Ensure optimum hospitality to all guests and team members in a clean, safe and organized environment.
  • Attend, promote, and brainstorm scheduled training sessions on product service.
  • Maintain detailed product knowledge.
  • Help ensure that reservations of a la carte, special events, and catering are well documented, communicated, and managed.
  • Possess working knowledge of all positions supervised - server, bartender, bar-back, food runner, host, etc.
  • Help to ensure proper quantities of perishable goods, non-perishable dry goods and other supplies are on hand and properly stored.
  • Maintain controls and pars as prescribed by leadership.
  • Assist in departmental administration as needed.
  • Participate in forecasting/budgeting, as well as payroll department approvals.

Benefits

  • 401k with a company match and immediate vesting after 90 days of service
  • Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
  • Extensive training programs for hospitality and non-hospitality skillsets
  • Pet insurance discounts
  • Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
  • Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
  • Tuition/education reimbursement eligibility after 12 months of service
  • Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.
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