Block Advisors CSP

H&R Block•Manawa, WI

4h•Onsite

About The Position

At H&R Block, the company's purpose is to provide help and inspire confidence in clients, associates, and communities. They aim for a high-performing, connected culture where everyone belongs and are committed to continuous improvement through their Block Next strategy, focusing on innovation, client experience, and sustainable growth. Joining as a seasonal Client Service Professional/Receptionist, you will help clients make confident, informed decisions about their lives, careers, and money, building strong client relationships and focusing on delivering excellent client experiences.

Requirements

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office

Nice To Haves

High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned