Block Advisors CSP
About The Position
At H&R Block, the company's purpose is to provide help and inspire confidence in clients, associates, and communities. They are committed to a long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth. The company values a high-performing, connected culture where everyone belongs. Joining H&R Block as a seasonal Client Service Professional/Receptionist involves helping clients make confident, informed decisions about their lives, careers, and money, and building strong client relationships. The role focuses on providing excellent client service now and in the future.
Requirements
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Nice To Haves
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical Coverage
- 401k Retirement Savings Plan
- Employee Stock Purchase Plan
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
