Block Advisors Admin

H&R Block • Trinity, FL

6d

About The Position

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Handle client exits by ensuring all current and future needs are met
Maintain office cleanliness and organization of resources with team members
Data entry
Other duties as assigned

Requirements

• High School Diploma or equivalent
• Experience working in a fast-paced environment
• Previous experience in a customer service environment

Nice To Haves

• Sales and/or marketing experience
• Ability to multi-task
• Strong organizational and time-management skills
• Knowledge of cash register operations
• Knowledge and experience with a Windows based computer system

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Handle client exits by ensuring all current and future needs are met
• Maintain office cleanliness and organization of resources with team members
• Data entry
• Other duties as assigned

Benefits

• Since 1955, we have been leaders in tax preparation, financial services, and small business solutions.
• With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities.
• If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey.
• You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
• Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees