Associate Block Advisors Office Manager

H&R Block • Novato, CA

6h

About The Position

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... Lead the office to ensure operational excellence and continuous business growth by leading a team and establishing and maintaining strategic sales plans, prioritization, and project management driving operational excellence Execute policies and procedures in the office that increase revenues, control expenses, and promote client satisfaction Accelerate business growth through implementation of a business plan, marketing, and identification of growth opportunities Recruit and onboard high caliber, top-performing seasonal tax office talent and leadership for key district positions Efficiently manage labor to ensure maximum productivity and profitability Lead and support office with end-to-end performance management of office-level associates, which includes onsite presence As the champion of our culture, you will ensure all office associates are focused on connecting with our clients to provide a welcoming and personalized service Foster a culture that values critical thinking and problem solving and encourage constructive feedback, engagement, inclusion and diversity at all levels

Requirements

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
• 5 years minimum related work experience

Responsibilities

• Lead the office to ensure operational excellence and continuous business growth by leading a team and establishing and maintaining strategic sales plans, prioritization, and project management driving operational excellence
• Execute policies and procedures in the office that increase revenues, control expenses, and promote client satisfaction
• Accelerate business growth through implementation of a business plan, marketing, and identification of growth opportunities
• Recruit and onboard high caliber, top-performing seasonal tax office talent and leadership for key district positions
• Efficiently manage labor to ensure maximum productivity and profitability
• Lead and support office with end-to-end performance management of office-level associates, which includes onsite presence
• Ensure all office associates are focused on connecting with our clients to provide a welcoming and personalized service
• Foster a culture that values critical thinking and problem solving and encourage constructive feedback, engagement, inclusion and diversity at all levels

Benefits

• You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees