Block Advisors Admin
About The Position
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! You'll be an integral part of showcasing our passion and pride and delivering on our purpose - to provide help and inspire confidence in our clients and communities everywhere. Day to day, you'll... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients how they would like to be scheduled Handle client exits by ensuring all current and future needs are met Maintain office cleanliness and organization of resources with team members Data entry Other duties as assigned
Requirements
- High School Diploma or equivalent
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
Nice To Haves
- Ability to multi-task
- Strong organizational and time-management skills
- Knowledge of cash register operations
- Knowledge and experience with a Windows based computer system
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Handle client exits by ensuring all current and future needs are met
- Maintain office cleanliness and organization of resources with team members
- Data entry
- Other duties as assigned
Benefits
- Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage
- can participate in the H&R Block Retirement Savings Plan (401(k) Plan)
- the Employee Assistance Program
- (virtual) fitness center programs
- the associate discount program
- are automatically enrolled in Business Travel Accident Insurance
- receive Associate Tax Prep benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
