Blended Case Manager Supervisor

COMHAR • Philadelphia, PA

11d

About The Position

We are seeking a Blended Case Management Supervisor to lead and support our case management team. In this role, you will supervise Targeted Case Managers, provide guidance on service delivery, ensure compliance with program standards, and oversee the coordination of care for adults in the community. You will play a key role in fostering a collaborative team environment and ensuring high-quality, client-centered services.

Requirements

• Masters Level degree in social work, psychology, rehabilitation, activity therapies, counseling or education and Three years mental health direct care experience - one of which includes supervisory experience preferred
• Applicant must have knowledge of and the ability to put into practice the Blended Case Management Standards of Care.
• On-call responsibility & completion of BHTEN 10-week case management orientation, as well as a valid driver's license, is required.
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.

Nice To Haves

• Bilingual proficiency in English and Spanish, with strong reading and writing skills is preferred but not required.

Responsibilities

• Blended Case Management Supervisor are responsible for assuring that the DBH Practice Guidelines are put into operation to the extent possible within the general operations of the TCM duties.
• The primary responsibility of this position is to provide daily on-site supervision to Teams of Blended Case Managers.
• This supervision should entail Team meetings in which the proposed daily contact for each staff is discussed.
• During this discussion supervisors are expected to utilize the team member’s to address any problems that the Team member feel they need help with and use the members to cover interactions/tasks that one BCM might not be able to complete by themselves.
• Included in the general supervision duties is the requirement that every effort be made to provide weekly individual supervision to each assigned staff and that these sessions will be documented for review.
• During this individual supervision a chart review should be completed using the updated Utilization Review sheet with particular attention paid to whether or not a PGP exists to cover the time period since the last CBH review.
• Daily monitoring of the 30 day contact board and if a contact is due make sure that the contact is completed before an infraction occurs.
• Assure that all Pay 4 Performance criteria are being met: Blended Case Management Supervisor is responsible for assuring that the staff under their supervision are making every attempt to complete the documentation in a timely fashion and that it meets the general guidelines of legibility, it is signed, dated and that the content follows the DAP format and explains the nature of the contact.
• Blended Case Management Supervisor is expected to monitor the productivity of the staff assigned to them using the reports provided through the TCM director.

Benefits

• Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees