About The Position

Join our passionate hospitality team in the role of Bistro Supervisor at the esteemed Courtyard by Marriott Harrisonburg, where we're committed to delivering exceptional service with a personal touch. The Courtyard by Marriott Harrisonburg seeks a dedicated Bistro Supervisor to lead our vibrant bistro team. This role entails managing daily operations, embodying our standards of excellence, and fostering an environment that delights our guests with unforgettable experiences. We offer a professional environment where you can grow, be heard, and be part of a dynamic team promoting an atmosphere that guests love to return to and employees are proud to be a part of. Our employees appreciate the opportunity to learn and stretch their skills, enjoy competitive pay and benefits, and savor the experience of working with welcoming colleagues in a positive atmosphere.

Requirements

  • Remarkable interpersonal and communication skills
  • Excellent organizational skills, coupled with keen attention to detail
  • Skills to manage and thrive in high-pressure situations
  • Exemplary leadership abilities and a polished professional image
  • A proactive, professional approach to all tasks

Responsibilities

  • Supervising daily bistro activities to ensure seamless operations and high standards of service.
  • Building rapport with guests and community contacts to promote loyalty and enhance guest satisfaction.
  • Recruiting, guiding, and training restaurant staff while addressing performance management and team relations.
  • Implementing procedures to maintain stellar product and service quality through proactive problem-solving.
  • Conducting inventory controls for food, drink, and service-related products to ensure adequacy and proper storage.
  • Overseeing and ensuring the accuracy of departmental reporting and financial responsibilities.
  • Upholding strict safety procedures for both guests' and team members' welfare.
  • Staying informed on industry trends to position our bistro at the forefront of the dining sector.
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