Birthday Party Host - Weekends (5548)

Trails Park and Recreation District•Centennial, CO

12d•$15 - $23

About The Position

Under the direction of the Guest Services Supervisor, the Birthday Party Host is directly responsible for the overall supervision of all birthday parties from set-up to clean-up while providing exceptional customer service.

Requirements

Strong customer service, communication and organizational skills.
Ability to solve practical problems and deal with a variety of variables related to parties as well as interpret a variety of instructions furnished in written or oral form.
Ability to effectively communicate verbally and in writing with customers and employees of the District.

Responsibilities

Responsible for supervising birthday parties on Saturdays and Sundays.
Provide excellent customer service for each party.
Assure proper set up of each party.
Confirm staff members are here for the specific parties, i.e. lifeguard, climbing staff, gymnastics staff, etc.
Collect final payment from each party.
Communicate to Supervisor any issues or concerns that arise within birthday parties.
Promote positive customer relations with all Trails Recreation Center patrons.
Work directly or indirectly with all TPRD employees in a positive and constructive manner to solve facility and program concerns through increase communication and effective listening.
Inspect and maintain cleanliness, safety, and general appearance of the facility, including but not limited to, the Conestoga & Gold Rush Rooms, Pottery rooms, and party equipment and supplies storage areas.
Participate in all mandatory meetings and trainings.
Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
Must maintain a positive and friendly attitude while engaged in stressful and/or controversial situations with patrons and co-workers.
Complies with District rules and regulations and policies and procedures.
Performs other duties as assigned by the Guest Services Supervisor.