Birth Amendments Specialist

State of North Carolina

4d • $39,244 - $68,679

About The Position

The Birth Amendments Specialist position evaluates and processes birth amendment requests that require corrections, legal name changes, or modifications to other data elements in official birth records for the North Carolina Office of Vital Records. The role reviews electronic submissions, applies State Registrar statutes and rules, and ensures that amendments are completed accurately and in compliance with legal and regulatory standards. Work includes researching, proofreading, analyzing, editing, and gathering required documentation to update and maintain vital records in the NCOVR electronic system. The Birth Amendments Specialist communicates with customers, court officials, Registers of Deeds, and internal leadership to provide information regarding applicable laws, procedures, and the status of amendment requests.

Requirements

• Bachelor’s degree from an appropriately accredited institution OR An equivalent combination of education and experience.

Nice To Haves

• Proficiency evaluating electronic birth amendment requests by reviewing documentation, interpreting statutory requirements, and confirming eligibility for legal updates to official records.
• Demonstrated experience using the NCOVR electronic vital records system to research, update, correct, and maintain birth record data with accuracy and attention to detail.
• Documented skills in proofreading, editing, and analyzing legal record data to ensure consistency with State Registrar statutes, rules, and regulatory standards.
• Professional experience communicating with customers, court officials, Registers of Deeds, and internal leadership through phone, walk‑in interactions, correspondence, and formal written materials.
• Proven track record managing high‑volume amendment workflows, including conducting research, gathering documentation, updating automated data systems, and applying required security procedures throughout the process.

Responsibilities

• Evaluate birth amendment requests requiring corrections, legal name changes, or data modifications to determine eligibility and compliance with statutory requirements.
• Review electronic submissions, analyze supporting documentation, and verify that requests meet State Registrar statutes and regulatory standards.
• Research, gather, and validate required information from customers, court officials, and related entities to support amendment decisions.
• Edit, proofread, and update birth record information in NCOVR to ensure accuracy, completeness, and proper record maintenance.
• Apply laws, regulations, and office procedures consistently when interpreting amendment requests and determining appropriate actions.
• Communicate with telephonic, walk‑in, and correspondence customers to explain amendment requirements, documentation needs, and legal guidelines.
• Maintain and expand automated data systems by correcting and updating electronic vital records as part of the amendment workflow.
• Prepare written correspondence, including letters and reports, to customers, court officials, and Registers of Deeds regarding amendment outcomes and procedural guidance.
• Conduct meetings or consultations with internal leadership to review complex amendment issues and ensure alignment with statutory and procedural requirements.
• Follow required security procedures throughout the amendment process to protect confidential records and sensitive personal information.

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level