Biorepository Technician I

Cryoport, Inc.•San Antonio, TX

17d•$21•Onsite

About The Position

Cryogene is the industry’s most trusted biostorage facility specializing in the secure storage of biological specimens. Utilizing the latest freezer technology and computer inventory control software, Cryogene will cost effectively fulfill all of your sample storage requirements. They have proudly provided storage, receiving and distribution for local, regional, national and international research centers for over 15 years. Cryogene is conveniently located in metropolitan Houston, Texas, adjacent to the Texas Medical Center complex. Our secure facilities offer over 27,000 square feet of biostorage. POSITION SUMMARY The Biorepository Technician reports to the Client Service Manager and is responsible for ensuring all operational activities are executed accurately and timely while following quality procedures. This role involves the direct interaction with client for receipt, inventory, storage, withdrawal, packaging, and shipment of biological materials, therapeutic products, clinical agents, and materials. These materials are stored at temperatures ranging from ambient (room temperature) to below freezing (including cryogenic) with potentially hazardous properties. In addition, the Biorepository Technician will liaise with team members to provide support with scheduling of work, completing documents associated with SOPs, and additional repository activities.

Requirements

Good communication skills with client and team members
Understanding of quality and regulatory systems in day to day processes
Proficient computer skills, specifically with Microsoft Office Suite.
Team-oriented individual
Strong customer-service skills
Awareness and commitment to maintaining safety standards and protocols
Frequently required to type, sit, stand, walk, lift/carry up to 50lbs.
Occasionally required to push/roll 280kg lb. materials and 4-500kg freezers (with support)
Occasional work from a platform ladder.
Minimum Education: High School
Position may require periodic evening work, as necessary to ensure cryorepository operation quality and service standards.

Nice To Haves

Health, Safety and Environmental experience / qualification is desirable
Previous experience in heavily regulated environment setting preferred

Responsibilities

To perform receipt and inventory management of biological materials (including therapeutic drug products), data entry, relocation, retrieval, packaging and logistics operations according to standard operating procedures.
Direct correspondence with client for scheduling, inventory and address concerns or issues.
Processes incoming materials for storage
Visually inspects specimens for quality and data accuracy, performs accurate data entry into electronic tracking system
Works closely with supervisors to support customer inquiries, such as discrepancies in shipments and inventory maintenance
Responsible for ongoing inventory of samples, including reviewing documentation, data entry and labeling as necessary
Inventory Quality Control testing
Proper use of any temperature monitoring equipment as per CryoGene procedures
Reporting of any incidents (monitoring equipment failures, transport delays, discrepancies) to CryoGene management
Compliance with quality system practices
Ensures project work areas are kept clean and free of any possible safety hazards.
Understands and uses the inventory management, temperature monitoring, and site infrastructure systems.
Works around hazardous substances and follows all safety guidelines to minimize exposure.
Assures compliance to cGMP requirements and company quality systems.
Ensures all job-related paperwork is correct, error-free, and completed in real time as per SOPs.
Performs project-related tasks
Performs additional duties as requested by the client services manager.