Biomedical Technician II - New Orleans, LA

GE HEALTHCARE

6d • Onsite

About The Position

The Biomedical Technician 2 will respond to service calls within a hospital or healthcare system in Baton Rouge. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Requirements

• Associate degree in related field or equivalent education and 2 years of experience servicing electronic equipment
• Or high school diploma/GED and 4 years of relevant experience
• Experience with electronic digital circuitry and electronic and electro-mechanical devices
• Experience interpreting schematic diagrams
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
• Experience with Web applications as well as Microsoft suite of products

Nice To Haves

• Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Responsibilities

• Evaluate customer medium complexity biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.
• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.
• Proactively engage with other team members to ensure appropriate solution for the customer
• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees