Lot Auditor - New Orleans, LA

Parking Management Company-posted 2 days ago
$17 - $18/Yr
Full-time • Entry Level
New Orleans, LA
5,001-10,000 employees
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The Parking Lot Attendant helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Primary Objective To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

  • Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork responsibly.
  • Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
  • Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
  • Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
  • Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
  • Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
  • Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
  • Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
  • Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
  • Education: High school diploma or GED required.
  • Experience: Customer service experience is preferred. A positive, helpful attitude is a must.
  • A valid driver’s license and reliable transportation are required.
  • Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
  • Must pass and maintain a clean background check.
  • Ability to stand, walk, and lift up to 50 lbs. for long periods.
  • Comfortable working in both indoor and outdoor environments, in all types of weather.
  • Must maintain a clean, professional appearance and follow uniform and grooming standards.
  • Schedule flexibility is important—nights, weekends, and holidays may be required.
  • Strong communication skills, including active listening and a polite, professional tone.
  • Ability to handle guest interactions with care, patience, and attention to detail.
  • Team-oriented and able to collaborate with coworkers, supervisors, and clients.
  • Team members may need to use a personal cell phone for work-related communications or to access mobile apps.
  • Health Benefits – Medical, vision and dental insurance
  • Supplemental Insurance – Life insurance and critical illness
  • Bonus opportunities
  • Internal leadership development program
  • Paid time off
  • Paid training
  • Tuition assistance through Belleview University
  • Nationwide discounts through Perks at Work
  • Military friendly employer
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