Biomedical Imaging Technician

TRIMEDX•Charlotte, NC

About The Position

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here . Summary The BMET/ISE Hybrid individual will be responsible for installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical and medical imaging equipment. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The BMET/ISE Hybrid ensures regulatory compliance, assists in inventory management, and serves as an advisor to administrative, medical, and clinical staff in the safe use and proper operation of clinical equipment. The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Requirements

Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard drives, replace power supplies, interpret computer codes, and apply networking concepts
Knowledge of Microsoft Office Applications, including Excel and networking applications required
Ability to integrate information from a variety of sources
Excellent interpersonal and customer service skills
Strong written and verbal communication skills
Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle
2 year degree in a technical/electronics field or equivalent experience required. This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program.

Nice To Haves

Bachelor’s Degree in engineering technology preferred
Technical Certification preferred
Travel may be required based on customer or business needs

Responsibilities

Carry out performance verification (PV) inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on highly complex biomedical and medical imaging equipment
Repair, install and calibrate highly complex biomedical and medical imaging equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain Clinical Engineering expertise through ongoing training and education
Lead/Assist with Service Operations Special Projects as assigned.
Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments
Act as a primary responder to both biomedical and medical imaging equipment service calls & requests
Triage service repair needs on both imaging & biomedical equipment and communicate status both internally & externally as needed
Ensure the accuracy and integrity of the equipment database to include the inventory, PV schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan, including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adhere to the Mission, Vision, and Values of the organization(s) served
Serve as an Ambassador for TriMedx by integrating the core values into job performance
Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
Maintain the accuracy and integrity of the equipment database to include inventory, PV schedules, nomenclature, and service history
Make recommendations regarding inventory
All other duties as assigned.