Biomedical Education QA Engineering Coordinator

Brigham and Women's HospitalBoston, MA
48dHybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for building, providing, coordinating, and, facilitating comprehensive training and education on the use, maintenance, and troubleshooting of biomedical equipment to BME technical staff.

Requirements

  • Bachelor's Degree Biomedical Engineering required or Bachelor's Degree Related Field of Study required
  • Experience in biomedical equipment or other closely related role 3-5 years required
  • Strong technical understanding of biomedical equipment, such as diagnostics, patient monitoring, and therapeutic devices.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
  • Proficiency in Microsoft Office Suite (PowerPoint, Word) and familiarity with training software or learning management systems (LMS).
  • Problem-solving skills with an ability to troubleshoot and resolve technical issues in real time during training sessions.

Nice To Haves

  • Experience in training, staff development, or other related role 1-2 years preferred

Responsibilities

  • Develop, deliver, coordinate, and facilitate training programs on the use and maintenance of biomedical equipment, including but not limited to diagnostic, therapeutic, and monitoring devices.
  • Develop and update training materials, user guides, and standard operating procedures (SOPs) for various biomedical devices and technologies. Ensure training programs are aligned with the latest industry standards, safety regulations, and healthcare protocols.
  • Provide and facilitate practical, hands-on training sessions, demonstrating how to properly set up, operate, and troubleshoot biomedical equipment. Ensure participants achieve competency in equipment use to enhance patient outcomes.
  • Stays up to date on new technologies, product updates, and advancements in biomedical engineering.
  • Ensure that all training content adheres to healthcare regulations, safety standards, and compliance guidelines (e.g., FDA, OSHA).
  • Evaluate the effectiveness of training programs through assessments, feedback, and observation. Identify areas for improvement and adjust training programs to ensure participants meet required proficiency levels.
  • Work closely with biomedical engineering teams, medical device manufacturers, and technical staff to ensure smooth integration of biomedical equipment into healthcare operations.
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