Biologics Coordinator - Alexandria, VA

Advanced Dermatology and Cosmetic Surgery•Alexandria, VA

3d•Onsite

About The Position

SUMMARY The Biologics Coordinator manages biologic therapies in a dermatology clinic, ensuring timely access for patients, coordinating with medical providers, insurance, and pharmaceutical companies, and overseeing treatments from prescription to follow-up care. They play a key role in delivering exceptional care to patients with complex dermatological conditions and ensuring a seamless experience for both patients and the healthcare team. Additional duties may be assigned to the person employed in the role of Biologics Coordinator. Essential duties and responsibilities: Act as the primary point of contact for patients undergoing biologic therapy. Provide information on treatment options, schedule appointments, and coordinate pre-treatment assessments.Verify coverage with insurance companies and secure pre-authorization for biologic therapies. Navigate insurance requirements and assist patients with co-pay assistance programs when applicable. MaintainUp-to-date patient records, including electronic medical records (EMR), ensuring compliance with both clinic and privacy regulations such as HIPAA Work with Physician to determine the appropriate biologic treatment for each patient. Participate in case reviews and communicate with the medical team on treatment progress and adjustments Educate patients on the biologic treatment process, potential side effects, and the importance of adherence to their prescribed therapies. Address patient concerns throughout the treatment journey Ensure proper storage, handling, and documentation of all medications Schedule patient follow-up appointments as needed, track progress document concerns Serve as a point of contact for patient inquiries and concerns with professionalism and empathy Handling or supervising patient callbacks Facilitate referrals to specialist or other healthcare providers as needed, and ensure patients follow through with recommended treatments and appointmentsAssist in quality improvement initiatives, ensuring compliance with all state and federal regulations and guidelines for environmental safety, worker’s compensation, wage and hour laws, OSHA, CLIA, Board of Pharmacy, DEA etc. Ensure a clean and organized environment Other duties and responsibilities: May perform other duties or special projects as required or as assigned. Knowledge, skills, and abilities: Knowledge of ADCS policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned; ability to oversee appropriate electronic health record access by other staff Knowledge of medical terminology and ability to use appropriately Excellent organizational skills Excellent verbal and written communication skills Skilled in using computers; skilled in typing/keyboarding with typing speed of 40 wpm or greater preferred Knowledge of general and practice-related computer programs; knowledge of medical billing Ability to practice confidentiality and follow HIPAA regulations with patient information; ability to oversee HIPAA compliance by other staff Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization Ability to recognize a problem and effectively problem-solve, accessing guidance from the Regional Manager, Human Resources, Compliance, or other resources when necessary Ability to manage time efficiently, prioritize, multi-task, and adapt to change Ability to maintain high level of accuracy in all documentation and in the performance of all job duties Ability to perform the essential job duties within the scope of education and training Ability to work independently while promoting and maintaining a productive team working environment Professionalism/Communication Project a professional manner and image, including proper workplace attire and grooming standards; always exhibit professional conduct Adhere to ethical principles and core ADCS values Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity Demonstrate initiative and responsibility for actions Work as an effective team member Maintain a strong record for attendance and punctuality in arriving at work Enhance skills through continuing education Education Current certificate of completion from a medical vocational training program or current state nursing license preferred Current CPR certification Associate degree or higher in healthcare, or related field preferred High school diploma or GED required Experience Minimum of one (2-3) years of experience in a clinical setting, preferably dermatology practice experience required Licensure/Certification Requirements Current certificate of completion from a medical vocational training program or current state nursing license Current CPR certification NOTE: This job description may not include all duties assigned to the associate and may be updated and modified by Management, without notice, according to the operations at any given time.

Requirements

Knowledge of ADCS policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties
Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned; ability to oversee appropriate electronic health record access by other staff
Knowledge of medical terminology and ability to use appropriately
Excellent organizational skills
Excellent verbal and written communication skills
Skilled in using computers; skilled in typing/keyboarding with typing speed of 40 wpm or greater preferred
Knowledge of general and practice-related computer programs; knowledge of medical billing
Ability to practice confidentiality and follow HIPAA regulations with patient information; ability to oversee HIPAA compliance by other staff
Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization
Ability to recognize a problem and effectively problem-solve, accessing guidance from the Regional Manager, Human Resources, Compliance, or other resources when necessary
Ability to manage time efficiently, prioritize, multi-task, and adapt to change
Ability to maintain high level of accuracy in all documentation and in the performance of all job duties
Ability to perform the essential job duties within the scope of education and training
Ability to work independently while promoting and maintaining a productive team working environment
Project a professional manner and image, including proper workplace attire and grooming standards; always exhibit professional conduct
Adhere to ethical principles and core ADCS values
Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity
Demonstrate initiative and responsibility for actions
Work as an effective team member
Maintain a strong record for attendance and punctuality in arriving at work
Enhance skills through continuing education
Current certificate of completion from a medical vocational training program or current state nursing license preferred
Current CPR certification
Associate degree or higher in healthcare, or related field preferred
High school diploma or GED required
Minimum of one (2-3) years of experience in a clinical setting, preferably dermatology practice experience required

Nice To Haves

Current certificate of completion from a medical vocational training program or current state nursing license
Associate degree or higher in healthcare, or related field

Responsibilities

Act as the primary point of contact for patients undergoing biologic therapy.
Provide information on treatment options, schedule appointments, and coordinate pre-treatment assessments.
Verify coverage with insurance companies and secure pre-authorization for biologic therapies.
Navigate insurance requirements and assist patients with co-pay assistance programs when applicable.
MaintainUp-to-date patient records, including electronic medical records (EMR), ensuring compliance with both clinic and privacy regulations such as HIPAA
Work with Physician to determine the appropriate biologic treatment for each patient.
Participate in case reviews and communicate with the medical team on treatment progress and adjustments
Educate patients on the biologic treatment process, potential side effects, and the importance of adherence to their prescribed therapies.
Address patient concerns throughout the treatment journey
Ensure proper storage, handling, and documentation of all medications
Schedule patient follow-up appointments as needed, track progress document concerns
Serve as a point of contact for patient inquiries and concerns with professionalism and empathy
Handling or supervising patient callbacks
Facilitate referrals to specialist or other healthcare providers as needed, and ensure patients follow through with recommended treatments and appointmentsAssist in quality improvement initiatives, ensuring compliance with all state and federal regulations and guidelines for environmental safety, worker’s compensation, wage and hour laws, OSHA, CLIA, Board of Pharmacy, DEA etc.
Ensure a clean and organized environment