Billing Supervisor

Simpson Thacher & Bartlett LLP•Houston, TX

131d•$120,000 - $140,000•Hybrid

About The Position

The Billing Supervisor is responsible for overseeing the billing process and direct reports as assigned within the firm’s Houston office. This includes managing and coordinating the billing activities of attorneys and clients, ensuring accurate invoicing, effective inventory management, and resolution of any billing issues that may arise.

Requirements

Bachelor’s degree required
4 to 6 years of billing experience in a large law firm required
Excellent analytical and problem solving skills
Flexibility to adapt to all work situations and work varied hours
Ability to effectively present information verbally and in writing
Proficiency in MS Office Suite, particularly in Excel
High level of proficiency with Elite Enterprise or 3E
Strong attention to detail; ability to examine work for exactness, neatness and conformance to policies and procedures
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Ability to track, measure and manage performance
Must be able to effectively coach, mentor and train others to meet performance expectations

Nice To Haves

Degree in Accounting or Business Administration preferred
1 to 2 years of supervisory experience preferred

Responsibilities

Supervise and train direct reports; manage all day-to-day activities to ensure accurate and timely work product; assign, direct and monitor all work in progress, assign tasks and projects, oversee processes, address issues, and provide resolution when needed
Oversee and process a high volume of invoices on a monthly basis for assigned partners and counsel
Generate, review, and handle preliminary review of time entries to confirm compliance with client outside counsel guidelines. Communicate changes in client policies to timekeepers
Meet regularly with Partners to discuss billing statuses, strategy, and collections efforts; keep Partners and Associates informed of client and firm billing requirements and procedures where appropriate
Review and understand client fee structures rate agreements, and special billing requirements to ensure compliance with Firm policies and procedures
Manage the electronic billing process for clients to ensure that invoices are successfully submitted to clients, troubleshoot any issues with submissions, ensuring timely resolution
Review inventory proactively and consistently to drive towards timely billing, anticipate issues and escalate as needed. Provide monthly billing forecasting based on expected timelines.
Regularly review and update comments for reports distributed to the Finance Committee and Partners
Perform other billing coordinator duties for assigned Partners (i.e. apply retainer/ on account funds as directed by attorney and as per Firm policy)
Act as the point person between teams, this includes collections, e-billing, and accruals teams
Act as a resource for others in the research and resolution of complex and/or escalated billing questions and discrepancies providing direction to issue client resolution
Participate in weekly management meetings to discuss billing issues and ongoing projects, and to provide information and recommendations to assist with resolution of related issue
Participate in interview and staff performance process, make recommendations regarding evaluations, administer disciplinary action consistent with Firm policy escalating as appropriate
Ensure staff follows standard operating procedures, taking appropriate action when performance does not meet targets and objective
Work on special assignments and analysis as needed
Perform other duties as assigned