Billing Supervisor

Meriton•Irving, TX

66d•Hybrid

About The Position

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. The Billing Supervisor oversees the daily operations of the billing team to ensure accurate, timely, and compliant invoicing across the operating companies. This position provides leadership, process oversight, and coaching to billing specialists while maintaining accountability for performance, internal controls, and system integrity within Microsoft Dynamics 365 (D365). The ideal candidate is a detail-oriented, proactive leader who drives billing accuracy, process standardization, and audit readiness while fostering a culture of collaboration, accountability, and continuous improvement.

Requirements

Associate’s degree required; Bachelor’s degree in Accounting, Finance, or Business is preferred.
7+ years of billing or accounting experience
2+ years in supervisory or lead role
Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
Ability to work in a fast-paced environment
Strong attention to detail
Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Nice To Haves

Experience in HVAC, construction, service, or project-based billing environment preferred.
Experience in Microsoft Dynamics 365 F&O and CRM is preferred
Power BI experience for performance metrics and dashboards.
Familiarity in Avalara (tax compliance and calculations) is a plus.
Understanding of lien filing and waiver processes (conditional & unconditional).

Responsibilities

Supervise the billing specialists, ensuring workload balance and timely task completion by managing the queue for billing tickets, escalations, and disputes.
Monitor daily billing dashboards and validate data accuracy across systems.
Conduct regular audits of invoices, credit memos, and billing exceptions.
Maintain internal audit readiness and ensure compliance with GAAP and SOX controls.
Own billing process adherence and maintain up-to-date documentation and procedures.
Drive process standardization and automation within D365 billing workflows.
Identify and resolve process bottlenecks to improve accuracy and efficiency while participating in new process rollouts and transformation projects.
Partner with Finance, Operations, and IT teams to implement system enhancements and workflow improvements.
Track and report team productivity metrics and process adherence levels.
Oversee monthly billing reconciliation reviews and approve results for close.
Report on key metrics: invoice accuracy, cycle time, rebills, and dispute resolution performance.
Collaborate with accounting to align billing outputs with revenue recognition.
Ensure timely completion of reconciliations and correction logs within the company’s expectations.
Lead billing training programs and ensure team participation in refreshers.
Support new hires and cross-functional training across operating companies.
Maintain process documentation and contribute to training content development.
Foster a continuous improvement mindset among team members through data-driven feedback.
Regular, consistent and necessary to meet the needs of the business
Performs other duties and responsibilities as assigned
Must conduct self in an ethical, legal, and responsible manner at all times
Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct