Billing Supervisor

Oxford Global Resources

About The Position

The Billing Supervisor, reporting to the Billing Manager, is responsible for ensuring accurate and timely production and processing of invoices. This role encompasses all billing process functions, including invoicing, creating manual bills, and processing bills within PeopleSoft systems. The supervisor will collaborate with the Collection and Payroll Departments and oversee a 5-person billing team. Key responsibilities include designing, implementing, and enforcing policies and procedures, as well as streamlining effective billing processes across multiple markets. This highly visible position requires a strong leader capable of prioritizing, planning, and directing the department.

Requirements

  • Bachelor’s degree in accounting field, minimum 5+ years of related experience; or equivalent combination of education and experience
  • 3+ years supervisory/management experience
  • Demonstrate understanding and apply common accounting practices and principles
  • Strong ability to interface with all levels of the organization
  • Excellent verbal and written communications skills
  • Excellent customer service skills to support internal and external customers
  • Demonstrated track record of exceeding goals
  • Ability to multitask in a fast-paced environment
  • Solid analytical and problem-solving skills
  • Proven knowledge of MS Office products
  • Ability to maintain regular attendance and work all hours necessary or required

Responsibilities

  • Oversee the preparation, review, and submission of invoices for staffing services
  • Ensure billing aligns with client contracts, rate agreements, and assignment terms
  • Manage adjustments, disputes, and reconciliations related to invoicing
  • Monitor Home Office Billing Worksheet to ensure transactions are complete and accurate
  • Lead and mentor billing team members, providing training and performance feedback
  • Assign tasks, monitor workloads, and optimize team efficiency
  • Responsible for running the weekly billing processes in PeopleSoft which generates the client invoices
  • Support the field by providing excellent customer service for their needs regarding billing
  • Identify and implement process improvements to streamline billing
  • Support deliverables to internal and external auditors
  • Other duties as assigned

Benefits

  • holiday pay
  • paid time off
  • medical
  • dental
  • vision
  • life and disability benefit plans
  • flexible spending accounts
  • health savings accounts
  • employee tuition reimbursement
  • student debt assistance
  • 401(k) Retirement Savings Plan
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